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The Value of Swiss eGovernment Cooperation

In a short statement the members of the steering committee explain their commitment to providing support for Swiss eGovernment cooperation.

Federal Councillor Ueli Maurer, chair of the committee

«The administration has not escaped the trend towards mobility and digitisation. Information should be accessible at all times no matter where people are. Citizens should be able to participate actively in the direct democratic process, e.g. via e-voting, even when on the go. With the implementation of the eGovernment Strategy Switzerland, the Confederation, the cantons and the communes are jointly promoting the service-orientated administration. At the same time, eGovernment helps to deal with the continually growing number of tasks of the administration. It is important for employees to be able to use digitisation for more efficient and leaner processes.»

Federal Chancellor Walter Thurnherr

«eGovernment Switzerland is continually evolving. From 2022, responsibility for eGov will be transferred to 'Digital Public Services Switzerland' – a more advanced structure even better equipped to tackle the challenges associated with the digitalisation of public services. There will be a reorganisation at federal level too. The new DTI Sector at the Federal Chancellery will take the lead in coordinating the digital transformation process in the Federal Administration. I remain committed to responding to continuous change through new solutions and to improving the state's digital services.»

State Secretary Marie-Gabrielle Ineichen-Fleisch

«To allow companies to process transactions with the authorities with as little bureaucracy as possible, the Confederation, the cantons and the communes are focussing on expanding electronic services for businesses. One of the key projects here is the establishment of an inter-federal one-stop shop for companies. The public administration is thereby making an important contribution to the competitiveness of Switzerland as a business location.»

Cantonal Councillor Maya Büchi-Kaiser

«Nowadays, both young and old increasingly expect electronic services that offer possibilities to interact. And, above all, they want efficient public services that embrace the new opportunities offered by digitalisation. People should become more flexible, deal with more work with fewer resources, and at the same time increase the quality of services. In order to meet these constantly evolving requirements, digitalisation in public services must be accelerated. I am committed to bringing the Confederation, cantons, cities and communes forwards digitally.»

Cantonal Councillor Jean-Pierre Siggen

«eGovernment represents a unique opportunity to optimise and simplify administrative processes. Moreover, it provides a clear vision on how the communal and cantonal levels of government can cooperate to make integrated services available through a coordinated ecosystem. It thus enables the population's expectations in terms of availability and efficiency to be met across all government levels, while simultaneously achieving economies of scale. With the implementation of the eID over the next few years, eGovernment will complete another important stage at all levels of government.»

Cantonal Chancellor Daniel Spadin

«In view of the digital transformation, Switzerland's well-established federal system should not only be preserved, but its strengths should also be used to benefit digital public services. Active federalism and the involvement of all levels of government make it possible to best identify and meet the needs of the public and businesses. User-oriented digital systems that are geared to the future must be networked, modularly structured and usable in a flexible manner. I am convinced that collaboration via eGovernment Switzerland creates the right framework conditions necessary for the development of such a comprehensive eGovernment system.»

Mayor Michael Künzle

«Local authorities shape transport and district planning and cultural offerings, and guarantee public services such as waste disposal on behalf of political circles and the public. In this way, they provide the framework for urban coexistence. The various possibilities offered by new technologies and the internet must be used when doing this job. These possibilities allow the administration to further develop its services and to optimise them in line with the demands of the public and businesses. Towns and cities often have a different starting point for e-government relative to the cantons or the Confederation. I am committed to national e-government cooperation in the Steering Committee so that urban requirements can be taken into account when implementing the eGovernment Strategy Switzerland.»

Communal president Beat Tinner

«Inhabitants' most common contacts with the authorities are with their commune. eGovernment therefore starts at the level of the commune. For political circles and the administration, this potential must be used and an electronic channel must be provided for their transactions. Each commune can structure its online offering according to its own focus areas. However, national infrastructures and basic modules such as electronic identity must be made available nationwide. This requires cooperation between all government levels. With its strategic plan, the eGovernment Strategy Switzerland is based on the subsidiarity principle so that communal, cantonal and national online services gradually complement each other.»

Peter Bernasconi

«Digitisation currently affects many areas of our lives. Swiss administrations wish to offer their citizens timely services. In order to achieve this, it is not enough to offer existing analogue services online. Real added value is created for users and also the authorities only if existing processes are reassessed based on an overall vision and redesigned where necessary. Administrative units can also benefit from one another in the process if they exchange information. eGovernment Switzerland promotes this cooperation within the framework of the strategic plan and various events.»