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2018

UN eGovernment Survey 2018

Since 2003, the United Nations (UN) has been conducting a survey on the state of e-government in 193 countries, which is published every two years. The study creates an E-Participation Index (EPI) and an E-Government Development Index (EDGI). The latter consists of three sub-components: the Online Service Index (OSI), the Telecommunications Infrastructure Index (TII) and the Human Capital Index (HI). Switzerland ranks 15th in the EDGI and 41st in the EPI in the current study, an improvement of 13 and 31 places respectively compared to the last study in 2016.

Published by: the United Nations (UN)

United Nations eGovernment Survey 2018
Format:
PDF
Size:
2 mb
Updated:

2018 Global Innovation Index

The 2018 Global Innovation Index, published jointly by Cornell University, INSEAD and the World Intellectual Property Organization (WIPO), examines the framework conditions and innovative capacity of 130 economies. The study is compiled on the basis of a country's innovation inputs and outputs. Innovation inputs include human capital, research, infrastructure, and market and business sophistication. Innovation outputs include knowledge and technology, as well as creativity. Switzerland is ranked number 1 for the eighth time in a row, scoring highly in the areas of knowledge and technology (1st place) and creativity (3rd place).

Issuer: Cornell University, INSEAD and the World Intellectual Property Organization (WIPO)

Global Innovation Index 2018
Format:
PDF
Size:
73 mb
Updated:

2017

National eGovernment Study 2017

In 2016/2017 the Programme Office of eGovernment Switzerland and the State Secretariat for Economic Affairs SECO launched the first National eGovernment Study.

Issuer: DemoSCOPE AG

National eGovernment Study 2017: Summary Report
Format:
PDF
Size:
627 kb
Updated:

eGovernment Monitor 2017

Since 2010, the eGovernment Monitor Study has been examining how the online offering of the authorities in Germany, Austria and Switzerland is being received by the general public.

Issuer: Initiative D21 and ipima

E-Government Monitor 2017 (in german)
Format:
PDF
Size:
2 mb
Updated:

2016

eGovernment Benchmark Report 2016

Since 2001, CapGemini has been examining the development of e-government services each year on behalf of the European Commission in the 28 EU members as well as in Switzerland, Iceland, Norway, Montenegro, Serbia and Turkey. The development and maturity of the four main indicators «user centricity», «mobility», «transparency» and «key enablers» are examined using seven events from the daily lives of the general public and businesses. These life events are examined over two years.

Issuer: European Commission

EU eGovernment Benchmark Report 2016
Format:
PDF
Size:
7 mb
Updated:

eGovernment Monitor 2016

The eGovernment Monitor 2016 is examining the status of eGovernment in Germany, Austria and Switzerland. The study is analysing the use of and satisfaction with eGovernment services. In 2016, the examination focused in addition on developments in the areas of mobile and open government.

Issuer: Initiative D21

eGovernment-Monitor 2016
Format:
PDF
Size:
1 mb
Updated:

UN E-Government Survey 2016

The United Nations Department of Economic and Social Affairs has been conducting a survey on the status of e-government in its member states since 2001. This is published every two years. In the process, it calculates an E-Participation Index and an E-Government Development Index per country. The United Kingdom and Japan are the top countries.

Issuer: United Nations

E-Government Survey 2016
Format:
PDF
Size:
8 mb
Updated:

The Global Information Technology Report 2016

Ever since 2001, the World Economic Forum (WEF) has been reporting on the latest findings from the Networked Readiness Index (NRI) and providing an overview of the state of information and communication technology (ICT) in 139 economies. The NRI covers four areas: political and economic environment, e-readiness (infrastructure and affordability), e-government usage (individual, business and government usage), and the economic and social impacts of ICT. Switzerland is seventh in the international ranking. Singapore and Finland are the top states.

Issuer: World Economic Forum (WEF) / INSEAD / Johnson Cornell University

The Global Information Technology Report 2016
Format:
PDF
Size:
14 mb
Updated:

Switzerland’s Digital Future

Facts, Challenges, Recommendations

Issuer: EPFL College of Management of Technology

Switzerland's Digital Future
Format:
PDF
Size:
945 kb
Updated:

World development report 2016 - Digital Dividends

The World Development Report 2016 shows a worldwide growth of digital technologies. Digital dividends have lagged behind. In many instances digital technologies have boosted growth, expanded opportunities, and improved service delivery. To get the most out of the digital revolution, countries also need to build a strong analog foundation to deliver digital dividends to everyone, everywhere.

Issuer: The World Bank Group

Digital Dividends
Format:
PDF
Size:
11 mb
Updated:

2015

AHV number as a uniform, inter-organisational personal identifier

The first part of the report describes the current use of the 13-digit AHV number in Switzerland and in particular the risks resulting from its non-use as well as the rules abroad. The second part contains a system comparison, a general overview of the risks, an analysis of the implications for data protection and an approximate cost consideration.

Issuer: Swiss Conference on Informatics (SIK/CSI)

Big data: opportunities, risks and a need for the government to act

This study by the Bern University of Applied Sciences is based on qualitative interviews with 20 experts from the private sector, public administration and civil society and a quantitative survey of over 800 people in Switzerland. The aim of the study is to better understand the implications of big data with a view to revising the Federal Council's strategy for an information society in Switzerland.

Issuer: Bern University of Applied Sciences

Digital Switzerland 2015

How important is digital transformation for companies and organisations in Switzerland? What do companies and organisations in Switzerland think of the opportunities and challenges presented by digital transformation? How digitally mature are companies and organisations in Switzerland currently? This study investigates these three guiding questions. As there was not enough data on digital transformation in Switzerland, the group conducted their own quantitative empirical study by way of an online survey. A total of 463 people took part in the survey.

Issuer: Center for Digital Business

Digital Switzerland 2015 (in german)
Format:
PDF
Size:
431 kb
Updated:

eGovernment MONITOR 2015

The eGovernment MONITOR 2015 is examining the status of eGovernment in Germany, Austria, Switzerland and Sweden. The study is analysing the use of and satisfaction with eGovernment services. In 2015, the examination focused in addition on developments in the areas of mobile and open government.

Issuer: Initiative D21

eGovernment Monitor 2015 (in german)
Format:
PDF
Size:
2 mb
Updated:

eGovernment Benchmark Report 2014

Since 2001, CapGemini has been examining the development of e-government services each year on behalf of the European Commission in the 28 EU members as well as in Switzerland, Iceland, Norway, Serbia and Turkey. The development and maturity of the four main indicators «user centricity», «mobility», «transparency» and «key enablers» are examined using seven events from the daily lives of the general public and businesses. These life events are examined over two years. The study is ongoing and will be completed in 2016.

Issuer: European Commission

eGovernment Benchmark Report 2014
Format:
PDF
Size:
16 mb
Updated:

eID ecosystem

As part of the inter-office cooperation for the project «Introduction of a state electronic identity (eID)», SECO commissioned Bern University of Applied Sciences to develop an eID ecosystem model.
The Federal Office of Police (fedpol) is responsible for the eID project and was instructed by the Federal Council to completely redesign the Swiss identity card. Together with the planned eID Act, the basis is being created for greater distribution of seamless electronic business and public administration. The creation of an eID ecosystem should highlight the working mechanisms of how public administration, businesses and the general public can cooperate electronically in a secure way.

Issuer: State Secretariat for Economic Affairs (SECO)

eID ecosystem (in german)
Format:
PDF
Size:
4 mb
Updated:

Long-term availability and archiving of geodata

This study by the Geographic Information Systems working group of the Swiss Conference on Informatics (SIK/CSI-GIS) contributes to the exchange of knowledge and examination of various issues with regard to jointly ensuring the long-term availability and archiving of geodata in a coordinated manner.

Issuer: Swiss Conference on Informatics (SIK/CSI)

Long-term availability and archiving of geodata (in german)
Format:
PDF
Size:
7 mb
Updated:

Business and e-government

SECO commissioned the research institute gfs.bern to conduct the set of studies on companies in Switzerland and e-government for the seventh time. Specifically, the aim is to examine SuisseID, government portals and the demand for online government information and services among companies in Switzerland.

Issuer: gfs.bern on behalf of SECO

Business and e-government (in german)
Format:
PDF
Size:
354 kb
Updated:

2014

Accelerating Europe’s Comeback

The European Union (EU) can return to higher economic growth and reduce its widening competitiveness gap with the rest of the world through widespread adoption of digital technologies. To outline the opportunities for the EU and the steps business and policy decision makers must take to convert the EU’s digital potential into higher levels of productivity, innovation and growth, Accenture has initiated a formal research programme. This initial point of view is deliberately intended as an observational analysis.

Issuer: Accenture

Accelerating Europe’s Comeback
Format:
PDF
Size:
1 mb
Updated:

E-Economy in Switzerland: Monitoring and Report 2014

The 2014 monitoring examines the extent to which the conditions required for the smooth further development of the efficient and internationally competitive Swiss eEconomy are in place. The study shows that, in comparison with the leading countries worldwide, the Swiss eEconomy has reached a very high level and has very good conditions for its further development.

Issuer: State Secretariat for Economic Affairs (SECO)

E-Economy in Switzerland: Monitoring and Report 2014 (in german)
Format:
PDF
Size:
2 mb
Updated:

United Nations E-Government Survey 2014

The conceptual framework of the United Nations E-Government Survey has adopted a holistic view of e-government development resting on three important dimensions: (i) the availability of online services, (ii) telecommunication infrastructure and (iii) human capacity. The theme of the 2014 edition of the United Nations E-Government Survey – E-Government for the Future We Want – is particularly relevant to addressing the multi-faceted and complex challenges that our societies face today.

Issuer: United Nations

United Nations E-Government Survey 2014
Format:
PDF
Size:
7 mb
Updated:

eGovernment MONITOR 2014

Since 2011, eGovernment MONITOR has been providing a comprehensive annual overview of the current e-government situation in Germany. In addition to use, satisfaction, drivers and barriers, this also includes an evaluation of different e-government options and attitudes among citizens. In 2014, Austria, Switzerland and Sweden will be drawn on as analogue countries.

Issuer: ipima and Initiative D21

eGovernment MONITOR 2014 (in german)
Format:
PDF
Size:
2 mb
Updated:

The Global Information Technology Report 2014

The Global Information Technology Report 2014 features the latest results of the Networked Readiness Index (NRI), offering an overview of ICT readiness in the world. The current report covers 148 economies. In the study, Switzerland was judged to have a very good technical infrastructure, high levels of expertise and excellent conditions for innovation.

Issuer: World Economic Forum (WEF)

The Global Information Technology Report 2014
Format:
PDF
Size:
8 mb
Updated:

eGovernment Benchmark Report 2013

The online offerings of public administrations are assessed in the 2013 report by means of main indicators such as user centricity, the specific online offerings for businesses and the general public, customer satisfaction and the spread of basic modules to guarantee eGovernment, e.g. electronic identity (eID). In terms of methodology, the study pursues a new approach. It measures the use of electronic services within the context of specific «life events». The focus is on the processes surrounding events such as losing and finding a job, business start-ups and studying at a foreign university.

Issuer: European Commission

eGovernment Benchmark Report 2013
Format:
PDF
Size:
16 mb
Updated:

Satisfaction with eGovernment 2013

This report contains the findings of the survey conducted in the context of the «ZeGo» research project (Measuring user satisfaction with eGovernment portals in Switzerland). This is the fourth survey after those conducted in 2006, 2008 and 2011. ZeGo measures user satisfaction with the respective cantons at intervals of several years. The result is a national comparative and evaluative study which can also provide the cantons with indications for the scientifically based further development of their web portals.

Issuer: Basel University 

Satisfaction with eGovernment 2013 (in german)
Format:
PDF
Size:
1 mb
Updated: